I’ve been staring at a blinking cursor, on this neglected blog, for about 15 minutes. It’s not the first time it’s happened, and not the first time I have tried...
October is ADHD Awareness Month, and with all the talk (platitudes?) about Mental Health in the workplace lately, I feel the need to talk about something that’s bugging me. There...
A few months back, I suggested on LinkedIn that the only people that get awards are those that spend all their time nominating themselves for awards. Naturally, it was hyperbolic...
I’ve been a web designer and all that stuff for near on 2 decades. I am pretty decent at it. Been doing it a while. Been doing it quite well...
I’ve seen a few comments and posts on LinkedIn recently that we shouldn’t talk about politics on LinkedIn. I’ve seen this aimed at women in particular. I disagree. Why? “Politics”,...
I’ve been asked to give a talk this week, about what our business does, and tell our story, in under 2 minutes. It is stressing me out no end. Yes,...
What do you do as a digital agency when everyone can “do it yourself with Wix?”. When you can set up an amazing online store with Shopify? How do you...
LinkedIn told me that I have been running my digital agency, Kintsugi for a year now, so I thought I might take the opportunity to share some lessons I have...
I don’t generally like to comment on or analyse viral videos, because it often leaves people with the impression that “viral” (I mean truly viral) is something you manufacture, rather...
Are you thinking about leaving your Agency? Why? Reflect for a second, because it might not be their fault. You, the client, might have created this. I am the first...
I know, strange title. But I want to talk about a problem in our industry, which is juniors starting digital agencies and exploiting the (apparent) ignorance of some clients. People...
This is a new series that addresses the common “Digital Strategist”/SEO cowboy myths, that will hopefully help you to be aware of red flags when choosing an agency to work...
Many thousands of years ago, all I wanted to be was a writer. As a baby undergrad in Political Science & Communications, I had aspirations of great journalism, moving political...
When I first started out in the web design business (many, many) moons ago, I charged a fixed fee for projects. Back in the early 00’s, web design businesses were...
Ah, empathy. The word that everyone talks about, and thinks they have, but very few are actually able to put into practice. Empathy, not to be confused with sympathy, is...
*What The Fuck Fuck My Life What Am I Doing This isn’t WorkingThe digital marketing industry is not like it once was. In 2010, it was straightforward: you built a website,...
You may have realised by now that I don’t do boring. I don’t do generic. I definitely do not do safe marketing. I work with my clients to break through...
Business is a pressure cooker. Even for those that don’t have mental health issues — starting a business will take every piece of emotional energy you have, and then ask you for...
Running a business is lonely. Sometimes it really isn’t the party everyone thinks it is. Even if you are lucky to have a lot of support around you, sometimes you...
As much as it frustrates me that I am still, in 2013, having to convince people that social media is a thing, I accept that there are still a large...
Oh, the horrors, you say. Yep, the time has come. You can’t avoid it anymore. You have to invest in social media as part of your “SEO strategy”, and if...
If you listen in on any casual conversation between business owners about social media, before long a conversation about the number of Likes on a Page will come up. For...
Today, I wanted to share some standup comedy with my Facebook & Twitter friends. It was a 40 second clip from the first episode of “Louie” — Louis C.K’s brilliant show that...
I spend most days studying, talking about, writing and thinking about the social psychology and human behaviour aspects of social media and the web. It’s my area of expertise and...
Yes, I know. Another Charlotte Dawson post. Another social media person making commentary in order to get some Google Juice. Another person who has been the victim of online harassment...
I want to talk about something that has been bothering me for a while, and that is so-called “Social Media Experts”. It’s getting worse, people. Legitimate web businesses, and real...
This morning, I woke up to a fun meme on Twitter. The #changelovetoknobsongs hashtag. For those that are unfamiliar with how these things take off, it generally means everyone gets...