Social Media Experts: let me sell you some snake oil on top of that, eh?

I want to talk about something that has been bothering me for a while, and that is so-called “Social Media Experts”. It’s getting worse, people. Legitimate web businesses, and real internet consultants, are up against one of the biggest scams there is: self-proclaimed “Social Media Experts” who blind people with technobabble in order to sell […]

They’re just not that into you: Client edition.

All of us have had a lukewarm client at some point in our career. A lot of us have had many. They are hard to spot initially, because a lot of the time they say the right things. They seem enthusiastic, they go through the motions, but you often find yourself feeling unappreciated, or the […]

5 things I wish I’d known about the web design business.

3 years ago this week, I left my government job. I didn’t leave willingly — I was 7 months pregnant with my son and had developed complications that meant I had to resign. I was terrified of the prospect of ruining my career in Policy, and wanted nothing more than to get back to it as soon […]